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ETS Capability
- ETS can develop ESS with standardization and support engineering projects.
- ETS can perform maintenance service and quality opt checks at customer sites.
- ETS technicians can attend regular training sessions, then carry out installation, quality check and related takes nationwide under manufacturer’s guideline.
- ETS can warehouse ESS product and parts in designated locations; CA for West Coast, TX for South West, KY for Mid West/East Coast, and Toronto for Canada.
- ETS can inspect, monitor and maintain ESS product and parts in storage.
- ESS WMS system can periodically send data and activity reports to a manufacturer.
- EST CRM System can periodically send analytic data and reports to manufacturer.
- ETS CRM can generate RMA and assign filed support technicians to visit customer sites.
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1. Operation Infra
- Real time monitoring and reporting for optimal site condition
- Parameter analysis and suggestion on usage patterns
- Pre-inspection before equipment operation
- Trouble-shooting/Safety manual provision
- Planning for training & maintenance
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2. Facility Management
- Scheduled visit : Annual inspection visits
- Unscheduled visit : Visits upon customer request (Facility modifications, extra load, etc.)
- Reporting : Reporting of results of O&M visits Reporting on issues and improvement plans
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3. Analysis & Improvement
- Trouble shooting
- Repair & Replacement of defective components
- Spare parts management (quantity & update)
- VOC management: Immediate improvement upon receipt of VOC
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4. ETS CRM System
ETS CRM system can periodically send analytic data and reports to manufacturer.
ETS CRM can generate RMA and assign field support technicians to visit customer sites.